What are the latest features of Salesforce?

Drawing from the 2021 releases, some of the most anticipated features include:

- Work.com: Queue management, broadcasting messaging, and digital trust cards.

- Sales: Opportunity deal change highlights, multi-cloud support for billing, and High Velocity Sales Enhancements.

- Service: Field Service time sheets, service setup assistant, and Omni Supervisor enhancements.

- Marketing: Customer 360 Audiences, Interaction Studio enhancements, and a new Pardot email experience.

- Commerce: B2B Commerce on Lighting Experience enhancements, Salesforce Order Management enhancements, and trust enhancements.

- Financial Services: Complaint data sharing, Community Cloud for Financial Services enhancements, and Einstein Analytics for Financial Services enhancements.

- Healthcare & Life Sciences: Intelligent document automation, Sales Visit and Inventory Management for Mobile.

- Communities: High-scale content enhancements, Salesforce CMS integration with Pardot email experience, and experience builder enhancements.

- Analytics: Write to external databases in Tableau Prep, Einstein Discovery Fast Start Templates, and Einstein Analytics connectors for Snowflake.